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Manually Setting Up an Email Account in Microsoft Outlook 2019 – IONOS

This article explains how to manually set up an IONOS email account in Microsoft Outlook 2019.

If you are using Microsoft Outlook for the first time, follow the instructions that are listed in the section Initial Setup of an Email Account.

To set up another email account in Microsoft Outlook, follow the instructions that are listed in the section Setting Up Another Email Account.

Initial Setup of an Email Account #

  • When you open Microsoft Outlook 2019 for the first time, the¬†Choose Profile¬†window appears. Confirm the profile with¬†OK.

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  • The¬†Welcome to Outlook 2019¬†window appears. Click¬†Next.

  • Enter the email address.

  • Click on¬†Advanced Options.

  • Select the option¬†Let me set up my account manually.

  • Click¬†Connect. The¬†Select Account Type¬†window opens.

  • If you want to set up your email using IMAP (Recommended), select the¬†IMAP account type. If you want to instead set up your email using POP3, select the¬†POP account type.

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  • In the¬†Incoming Email¬†section, in the¬†Server¬†field, enter the corresponding incoming mail server (See below).

SERVER INFORMATION FOR IMAP ACCOUNTS
Account typeIMAP
Incoming mail serverimap.ionos.co.uk
Outgoing mail serversmtp.ionos.co.uk
SERVER INFORMATION FOR POP3 ACCOUNTS
Account typePOP3
Incoming mail serverpop.ionos.co.uk
Outgoing mail serversmtp.ionos.co.uk
  • If you are setting up an IMAP account, in the¬†Port (IMAP)¬†field of the¬†Incoming email¬†section, enter port¬†993¬†and select¬†SSL¬†from the¬†Encryption method¬†list.If you are setting up a POP3 account, in¬†Port¬†field of the¬†Incoming email¬†section, enter port¬†995¬†and select¬†TLS¬†from the¬†Encryption method¬†list.

  • In the¬†Server¬†field of the¬†Outgoing Email¬†section, enter the outgoing mail server¬†smtp.ionos.co.uk¬†and select¬†TLS¬†in the¬†Encryption Method¬†list.

  • In the¬†Port¬†field of the¬†Outgoing Email¬†section, enter port¬†587. Please Note:¬†If you encounter the error “Outlook could not connect to your outgoing mail server“, you can alternatively use port¬†465.

  • Click on¬†Next.

  • Enter the password.

Please Note #

If your password is not accepted, you can simply set a new password for your email address. For more information about how to do this, please see the article Changing your email password.

  • Click¬†Connect. The account settings you’ve entered will now be tested.

Troubleshooting #
  • If no messages are able to be sent or received, check the account settings.

  • Check the firewall you use to make sure that the required ports are open.

  • Check the settings of the antivirus program you are using.

  • When the account setup is finished, click¬†OK.

You can now start managing your email account with Outlook.

Setting Up Additional Email Accounts #

  • Open¬†Microsoft Outlook 2019.

  • Click¬†File¬†>¬†Information¬†>¬†+ Add Account¬†and the¬†Welcome to Outlook¬†window will appear.

  • Enter the¬†email address.

  • Click on¬†Advanced Options.

  • Enable the¬†Let me set up my account manually¬†option.

  • Click¬†Connect. The¬†Select Account Type¬†window opens.

  • If you want to check your email using IMAP (Recommended), select the¬†IMAP¬†account type. If you want to check your email using POP3, select the¬†POP¬†account type.

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  • In the¬†Incoming Email¬†section, in the¬†Server¬†field, enter the corresponding incoming mail server (See below).

SERVER INFORMATION FOR IMAP ACCOUNTS
Account typeIMAP
Incoming mail serverimap.ionos.co.uk
Outgoing mail serversmtp.ionos.co.uk
SERVER INFORMATION FOR POP3 ACCOUNTS
Account typePOP3
Incoming mail serverpop.ionos.co.uk
Outgoing mail serversmtp.ionos.co.uk
  • If you are setting up an¬†IMAP¬†account, enter¬†993¬†in the¬†Port (IMAP)¬†field within the¬†Incoming email¬†section and select¬†SSL¬†in the¬†Encryption method¬†list.If you are setting up a¬†POP3¬†account,¬†enter¬†995¬†in the¬†Port¬†field within the¬†Incoming email¬†section and select¬†SSL¬†in the¬†Encryption method¬†list.

  • In the¬†Outgoing email¬†section, in the¬†Server¬†field, enter the outgoing mail server¬†smtp.ionos.co.uk¬†and select¬†TLS¬†in the¬†Encryption method¬†list.

  • In the¬†Outgoing email¬†section, in the¬†Port¬†field, enter port¬†587. Please Note:¬†If you encounter the error “Outlook could not connect to your outgoing mail server“, you can alternatively use port¬†465.

  • Click on¬†Next.

  • Enter the¬†password.

Please Note #

If your password is not accepted, you can simply set a new password for your email address. For more information about how to do this, please see the article Changing your email password.

  • Click¬†Connect. The account settings you’ve entered will now be tested.

Troubleshooting #
  • If no messages are able to be sent or received, check the account settings.

  • Check in the firewall you are using whether the required ports are enabled.

  • Check the settings of the antivirus program you use.

  • When the account setup is complete, click¬†OK.

You can now manage your additional email accounts with Outlook.

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