This article explains how to manually set up an IONOS email account in Outlook for Microsoft 365.
If you are using Outlook for Microsoft 365 for the first time and want to configure an email account, follow the instructions listed in the First-Time Email Account Setup section.
To set up an additional email account in Outlook for Microsoft 365, follow the instructions listed in the Setting Up Another Email Account section.
Requirements #
-
You have already set up the email address.
-
You know the login details (email address and password) for the email account.
-
You already downloaded Outlook for Microsoft 365 and installed it on your computer.
First-Time Setup of an Email Account #
-
When you open Outlook for Microsoft 365 for the first time after successful installation, the Select Profile window appears. Confirm the automatically set up profile by clicking OK.
If no profile is displayed in the Profile Name field, enter the desired profile name and click OK.
-
Enter the email address.
-
Click Advanced options.
-
Check the Let me set up my account manually option.
-
Click Connect.
-
If you want to retrieve your emails using IMAP (Recommended), select the IMAP account type. If you want to retrieve your emails using POP3, select the POP account type.
-
If you are setting up an IMAP account, enter the incoming mail server imap.ionos.co.uk. Enter port 993 in the Port field and select SSL/TLS in the Encryption method list.
If you are setting up a POP3 account, enter the incoming mail server pop.ionos.co.uk. Enter port 995 in the Port field and enable the Server requires an encrypted connection (SSL/TLS) option.
-
In the Outgoing mail section, enter the outgoing mail server smtp.ionos.co.uk. Then, enter port 465 in the Port field and select SSL/TLS in the Encryption method list.
-
Click Next.
-
Enter the password you assigned when you set up this email address.
Please Note #
If the password is not accepted, assign a new password for your email address. For more information, please see the article Changing Your Email Password.
-
Click Connect.
The Account successfully added window is displayed.
-
Click Done.
You can now use Outlook to check and manage your email.
Notes #
-
If no messages are able to be sent or received, check the account settings.
-
Check the firewall you are using to make sure that the required ports are enabled.
-
Check the settings of the antivirus program you are using.
-
Enter the email address.
-
Click Advanced options.
-
Check the Let me set up my account manually option.
-
Click Connect.
-
If you want to retrieve your emails using IMAP, select the IMAP account type. If you want to retrieve your emails using POP3, select the POP account type.
-
If you are setting up an IMAP account, enter the incoming mail server imap.ionos.co.uk. Enter port 993 in the Port field and select SSL/TLS in the Encryption method list.
If you are setting up a POP3 account, enter the incoming mail server pop.ionos.co.uk. Enter port 995 in the Port field and enable the Server requires an encrypted connection (SSL/TLS) option.
-
In the Outgoing mail section, enter the outgoing mail server smtp.ionos.co.uk. Then, enter port 465 in the Port field and select SSL/TLS in the Encryption method list.
-
Click Next.
-
Enter the password you assigned when you set up the email address.
Please Note #
If the password is not accepted, assign a new password for your email address. For more information, please see the article Changing Your Email Password.
-
Click Connect.
The Account successfully added window is displayed.
-
Click Done.
You can now use Outlook to check and manage your email.
