Privacy Policy

1. Introduction

Creation Web Solutions Ltd trading as Creation Web ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Contact us through our website forms
• Subscribe to our newsletter
• Request a quote or consultation
• Engage with our services

This information may include: name, email address, telephone number, company name, job title, and any other information you choose to provide.

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Referring URLs
• Pages viewed and time spent on pages
• Device identifiers

3. How We Use Your Information

We use the information we collect in the following ways:

• To respond to your enquiries and provide customer support
• To send you marketing communications (with your consent)
• To improve our website and services
• To analyse website usage and trends
• To comply with legal obligations
• To protect our rights and prevent fraud

4. Legal Basis for Processing (GDPR)

We process your personal data under the following legal bases:

• Consent: You have given clear consent for us to process your personal data for a specific purpose
• Contract: Processing is necessary for a contract we have with you
• Legitimate interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party
• Legal obligation: Processing is necessary for us to comply with the law

5. Sharing Your Information

We may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf
• Analytics Partners: Companies that help us understand how our website is used
• Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

7. Your Rights Under GDPR

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Right to Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of how we use your data
• Right to Data Portability: Request transfer of your data to another organisation
• Right to Object: Object to processing of your personal data
• Rights Related to Automated Decision-Making: Not be subject to decisions based solely on automated processing

8. Security of Your Information

We implement appropriate technical and organisational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date at the top of this policy.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: